| Step 1: |
Simply
type your question or the nature of your problem
in the box below. Then click the button to
proceed. |
| Step 2: |
You
are prompted to download a small virus-free
plug-in which will connect you to a member
of our support team. |
| Step 3: |
Your
support representative will chat with you
online to obtain the details of the problem. |
| Step 4: |
With
your permission, your support representative
can view your screen and share control of
your mouse and keyboard. |
| Step 5: |
You
are in full control of your computer at all
times. You always have overriding control
of your mouse and keyboard, and you can end
the screen-sharing session at any time. |
|
 |
